Terms and Conditions

2 Eligibility and Registration

The following conditions must be met to open an account on e2bet bangladesh:

• The user must be at least 21 years old and a citizen or legal resident of Bangladesh.
• Fully accurate information must be provided at registration — name, date of birth, mobile number, and email address.
• A person may open only one account. If multiple accounts belonging to the same person are found, all accounts will be suspended.
• The mobile number and email address provided must belong to the registrant and must be active.
• Accounts cannot be opened on behalf of a corporate entity or organisation.

2.1 Identity Verification (KYC)

e2bet bangladesh may request a national ID card, passport, or other government-issued documents to verify a user's identity at any time. Withdrawal facilities may be temporarily suspended until the documents are submitted.

3 Account Security

It is the user's responsibility to keep their account login details — username and password — completely confidential. Sharing this information with any third party is strictly prohibited.

If any unauthorised activity or suspicious transaction is noticed on the account, the e2bet bangladesh support team must be notified immediately. Support is available 24 hours via live chat or email.

• It is recommended to change your password regularly.
• Accessing your account over public Wi-Fi is risky — avoid it.
• e2bet bangladesh is not responsible for transactions made by someone else accessing the account without the user's knowledge.
• Selling, transferring, or giving the account to another person is strictly prohibited.

4 Deposits and Withdrawals

e2bet bangladesh currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank are accepted.

4.1 Deposits

• The minimum deposit amount is ৳100 (for each method).
• Deposits must be made only from a payment method registered in the user's own name.
• Depositing using a third party's wallet or bank account is prohibited.
• Cryptocurrency or any other digital currency is not accepted.

4.2 Withdrawals

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made using the same method used for the deposit.
• The withdrawal process may be delayed if identity verification has not been completed.
• In cases of suspicious activity, e2bet bangladesh reserves the right to hold a withdrawal and conduct an investigation.

5 Bonuses and Promotions

e2bet bangladesh offers various types of bonuses and promotions. Each bonus has its own terms, which the user must read before claiming.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. The bonus amount must be wagered 20 times before it can be withdrawn. For example: depositing ৳1,000 gives a ৳1,000 bonus, making a total balance of ৳2,000; to withdraw, ৳1,000 × 20 = ৳20,000 must be wagered.

5.2 General Bonus Terms

• Bonuses may only be used on designated games — a list of eligible games will be provided on each bonus page.
• If a withdrawal is made before the wagering requirement is met, any unmet bonus will be cancelled.
• Another bonus cannot be claimed while one is active, unless specifically permitted.
• The maximum cashout amount earned with bonus funds will be stated on each offer's page.
• If evidence of bonus abuse or manipulation is found, the relevant account will be suspended.
• e2bet bangladesh reserves the right to modify or cancel any bonus offer.

5.3 VIP Programme Cashback

Regular members can be promoted to three VIP levels: Bronze, Silver, and Gold. Cashback is paid on net weekly losses: up to 0.4% at Bronze level, up to 0.8% at Silver level, and up to 1.2% at Gold level. Example: a Silver member with a net weekly loss of ৳20,000 will receive up to ৳160 cashback (৳20,000 × 0.8%).

6 Betting Rules

e2bet bangladesh offers the opportunity to place bets on various sports events including cricket and football, as well as to play casino games. It is mandatory to read the specific rules for the relevant section before placing a bet.

6.1 Bet Validity

• Once a bet is finalised, it cannot be changed.
• If incorrect odds are displayed due to a technical error, the bet will be considered void and the deposit will be returned.
• If an event is postponed or cancelled, the bet outcome will be determined in accordance with e2bet bangladesh's set policy.
• In live betting, odds can change quickly — verify that your bet has been placed at the confirmed odds.

6.2 Multi Bet

In a multi bet with multiple selections, a payout is only made if all selections are correct. If one selection loses, the entire bet is lost. Example: if three selections have odds of 1.50, 1.60, and 1.70, the combined odds are 4.08 — a ৳100 bet returns ৳408 if all three win.

7 Prohibited Activities

• Registering using another person's identity or providing false information.
• Bonus abuse, arbitrage betting, or attempting to manipulate the system.
• Using automated software, bots, or scripts to operate on the platform.
• Using the platform for money laundering or processing funds from illegal sources.
• Harassing, threatening, or attempting to defraud other users.
• Attempting to breach the platform's security systems.
• One person operating multiple accounts.

8 Limitation of Liability

Gaming and betting activities on the e2bet bangladesh platform involve financial risk. The user participates with full awareness and acceptance of this risk.

• e2bet bangladesh is not liable for any interruption to games or betting caused by internet disconnection or technical issues.
• The platform is not liable for losses caused by the user themselves or by someone else accessing their account.
• e2bet bangladesh is not directly liable for faults in third-party software or game providers; however, it will assist in resolving such issues.
• The total liability of e2bet bangladesh shall in no case exceed the amount of the relevant transaction.

To develop healthy and controlled gaming habits, read e2bet bangladesh's Responsible Gaming guidelines — they include information on self-exclusion, deposit limits, and other support.

9 Privacy and Data Protection

To learn how personal information collected during registration and use of the platform is processed, please read our Privacy Policy. All provisions relating to data collection, storage, and use are clearly described in that document.

• Users' personal information is not sold to third parties.
• Information may be disclosed to authorities upon request for legal requirements or security investigations.
• Users may request correction or deletion of their personal data — details are provided in the privacy policy.
• The privacy policy also contains detailed information on cookie use and tracking methods.

10 Changes to Terms

e2bet bangladesh reserves the right to modify these terms and conditions at any time. Users will be notified at their registered email address or on the site at least seven days before significant changes take effect.

Continued use of the platform after any change will be taken as the user's agreement to the new terms. If a user does not agree to the new terms, they may request account closure.

Routine site updates — such as updating the game list, changing promotions, or adding payment methods — are not considered changes to the terms and conditions, and no separate notice will be given for these.

11 Account Suspension and Closure

11.1 At the User's Request

Any user may request account closure at any time. The process will begin upon contacting the support team via live chat or email. The user will be given the opportunity to withdraw any remaining balance before the account is closed.

11.2 By the Platform

e2bet bangladesh may temporarily or permanently suspend an account in the following circumstances:

• If a serious breach of the terms and conditions is proven.
• If the user does not cooperate with the identity verification process.
• If there is suspicion of fraud or money laundering.
• By court order or direction of a law enforcement agency.

If a user believes their account has been closed unfairly, they may appeal to the support team. To learn more about e2bet bangladesh, visit our About Us page.

12 Contact and Support

If you have any questions or concerns about these terms and conditions, please contact the e2bet bangladesh support team. Support is available 24/7 in both Bengali and English.

• Live Chat: Get instant support from any page on the site.
• Email: [email protected]

You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions — it covers many typical queries about payments, bonuses, and accounts.